Last updated: 6 November 2026
Platforms shows live train times for stations in Great Britain, plans journeys, and can track a train for you, on iPhone, iPad and Android. This notice explains what data the app handles and why.
There are no accounts. The app never asks for your name, and asks for an email address only if you choose to leave one with feedback.
When you open a station board, a train or a journey plan, the app asks a
service we run at rtt.willnash.uk for it. The request contains
what you are looking at (station codes, a train's identity, or the stations and
time of a journey) and nothing about you.
The service answers from Network Rail and National Rail Enquiries data.
Like any internet request, the app's requests carry your device's IP address. Our service runs on Cloudflare, which processes IP addresses in order to route and serve requests, and we keep short-term operational logs to diagnose faults. We do not use this information to build a profile of you or link it to anything else.
When you track a train, the app sends our service:
These are stored on our service only while the train is being tracked, and deleted when tracking ends: when you reach your stop, when you stop tracking, or after 12 hours at most. Alerts are delivered through Apple Push Notification service or Firebase Cloud Messaging. A push token identifies the app on your device for delivering notifications; it does not identify you, and we do not link it to anything else.
A journey or train you keep in My Journeys stays on your device. If you set it to Repeat, our service keeps it so it can track it on the days you chose without you opening the app. It keeps:
On each of those days the trains are tracked as above. A repeating journey is kept until you set Repeat to Never or remove it from My Journeys (on Android, Settings → Auto Track), or until your device's push token stops working (for example, when the app is deleted). If the app hasn't been opened for 30 days, the journey stops being tracked, and it carries on the next time you open the app. To find out whether a day is a bank holiday, our service fetches the public list from GOV.UK; nothing about you is sent.
An alarm for your stop, and Open on This Journey, are set on your device and are not sent to us.
When you send feedback from the app, we receive:
Feedback is stored on our service on Cloudflare and read only by the developer. An email address is used only to reply to you. You can ask for your feedback to be deleted at any time.
The app requests location access only when you tap Near Me in the station picker, and only while the app is open.
Your location is used entirely on your device, to sort stations by how close they are to you. The app carries its own list of station coordinates, so nothing about where you are is sent to us or to anyone else, and it is not stored. You can decline location access and search for stations by name instead.
The app shows banner adverts, which help pay for the live train data and the service that runs the app.
Adverts are provided by Google AdMob. The app also uses Google Analytics for Firebase to measure how it is used, for example which screens are opened and how long the app is used for. It is switched on only when the app may show adverts: in the UK and EEA, that is once you have answered the consent form. Google may collect:
This is governed by Google's privacy policy and how Google uses information from partner sites and apps.
Consent. If you are in the UK or EEA, you are asked on first launch whether adverts may be personalised. You can change your answer at any time in the app: Settings → Privacy choices.
Tracking on iPhone. iOS separately asks whether the app may track you across other apps and websites. If you decline, you will still see adverts, but they will be less relevant. You can change this at any time in iOS Settings → Privacy & Security → Tracking.
Advertising ID on Android. You can reset or delete your advertising ID in Android's settings, under Privacy → Ads (or Google → Ads on some phones).
Notifications. Train tracking alerts need notifications to be allowed; you can turn them off in your device's settings at any time.
Declining any of these does not restrict the app's train information.
A one-off payment to remove adverts is handled by the App Store or Google Play. We receive confirmation of the purchase, never your payment details.
Your stations, default morning and evening stations, My Journeys, filters, display options, the trains you are tracking and alarms for your stop are stored on your device only. Deleting the app removes them. An event you add to your calendar is added by your device's calendar.
The app is not directed at children and we do not knowingly collect data from them.
Under UK GDPR you have rights over personal data relating to you, including access, correction and erasure. The data we may hold about you is feedback you have sent, while a train is being tracked its tracking details, and any journeys you have set to repeat; email us to see or delete it. For data held by Google in connection with advertising and analytics, use the Google links above, and contact us if you need help.
If this notice changes materially, the updated version will be published here with a new date.
Will Nash
platformfeedback@icloud.com